INNSiDE by Meliá Kuala Lumpur

New hotel, everything is new. The hotel not busy. The decoration of the hotel is nice. The hotel is clean.

It was my birthday and they decorated our room and put a cake for us upon my wife request without any charge. We arrived early and they checked us in right away. The location is very good having a door to Eko Cheras Mall and being nearby the metro station. The hotel has a nice gym and a clean pool with a great view which is the best to begin the day with. And the best thing about the hotel is the friendly staff always smiling and making the stay more enjoyable.

We came in way way early in the morning because we had to attend an event somewhere near the vacinity. We met duty manager Hari and requested early check in if there was a room available just to wash up and rest a while before attending the function. We had to pay of course but it is ok. How lucky of us that there was one and he actually upgraded our room also. Great news for us so early in the morning. His welcoming and cheerful vibe was nice. Great job Melia. Room was nice and clean. Hotel is situated next to a shopping center. Parking was at level 7 and don’t forget to validate your touch and go card before leaving. Wi-fi is good. Not much choice for breakfast and wished there was more choices. Check out is easy. *Please compliment the above mentioned staff as he truly went above and beyond to make us feel welcome. Your friendly demeanor and professionalism at the check in made a great impression. Thank you!

Overall the stay was good. Room is very spacious and the ceiling was high. Layout was practical and amenities were well provided with the price I paid for. We called for the housekeeping and maintenance team for the aircond (which we did not know how to play about with the settings) and the response team responded and act very fast and swiftly. I must say thank you and kudos the all the friendly staff

A good hotel is totally defined by the friendly staffs, interiors and facilities available. INNSiDe hotel is one of those hotels where you will get it all. Me and my wife stayed there for a week and they have provided everything we have requested. We arrived the hotel with a small surprise for the birthday celebration. Breakfast was excellent and their pastries are amazing, loved the chocolate cake. A must for all to try. Highly recommend this hotel and looking forward for our next stay on November. Breakfast was wonderful and the location. i have enjoyed the breakfast and had different varieties.